Troubleshooting
Problem
The display
Bad power connection or no
remains
power.
blank after
connecting the
The multiooker's electrical fuse
power cord.
has blown.
C1
C3
C4
C6
C7
C8
C10
Error code
appears on the
Lid
display and the
multicooker
beeps
continuously.
Alt
Food
burn
PrSE
Any other servicing must be performed by an authorised representative.
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Possible reason
Check outlet to make sure it is powered.
Inspect power cord for damage. If you notice damage,
contact Customer Care.
Contact Customer Care.
Contact Customer Care.
Faulty sensor.
Contact Customer Care.
Heat element has failed.
Add thin, water-based liquid to the cooking pot according
to its size.
Not enough liquid.
500 mL
Incorrect cooking pot
Only use a stainless-steel Pro Series cooking pot with easy
is used.
grip handles with the Pro Plus.
Wifi error.
Contact Customer Care.
The lid is not in the
Open and close the lid.
correct position for the
Do not use a lid when using Sauté.
selected programme.
Touch Cancel. Check that all seals are clean, positioned
The target temperature
correctly, and undamaged. Make sure that you have at
for safe canning was
least 1 cup of water in the cooking pot before restarting.
not reached.
Do not pressure can at altitudes above 2000 m (6600 ft).
High temperature
was detected at the
Starch deposits at the bottom of the cooking pot may have
bottom of the cooking
blocked heat dissipation.
pot; the multicooker
Turn the multicooker off, release pressure and inspect the
automatically reduces
bottom of the cooking pot.
the temperature to
avoid overheating.
Pressure has
accumulated during a
Touch Cancel and Quick Release pressure.
non-pressure cooking
Smart Programme.
Try this