Malfunctions
In the event of faults or malfunctions, the charger
US
displays a corresponding message on the display.
The status LEDs and the Power button light up red.
The message contains the error message,
FC
information about the cause and a remedial measure.
e Follow the instructions given in the remedial
measure.
ESM
The following overview contains recommendations for dealing with malfunctions that restrict or prevent the vehicle from charging.
PTB
Situation
The display (screen, status LEDs, Power button)
TR
has stopped working completely.
The display is blank, the status LEDs do not change color
RU
and the Power button lights up red.
UK
Restricted operation or charging not possible
(message on display).
VIE
HE
The charging current is too low (message on display).
AR
The grid voltage is too high (message on display).
The charger is not within the permitted temperature
JPN
range (message on display).
The circuit breaker in the domestic installation was
KOR
triggered (message on display).
CHS
CHT
THA
14
Damage to the charger
NOTICE
e If a fault persists or recurs, disconnect the charger
from the power grid and contact a qualified
electrician. Porsche recommends that you use a
certified Porsche service partner.
Recommended action
e Disconnect the charger from the power grid and have it replaced.
e Have the domestic installation checked by a qualified electrician.
e The charger is overheated. Disconnect the charger from the power grid and let it cool down slowly
by itself.
e If the error persists, have the charger replaced.
e Make sure that the supply and vehicle cables are connected to the control unit on the correct side
and are plugged in correctly at the connections.
e Make sure that the charger is within the permitted temperature range. Please see chapter "Technical
Data" on page 17.
e Acknowledge any error message that appears.
e Start the charger again. Press the Power button for at least 10 seconds to start the charger again.
e The home network is overloaded. Switch off other high-usage electrical loads.
e Have the domestic installation checked by a qualified electrician.
e Device temperature switch-off: Avoid direct sunlight and let the charger cool down slowly by itself.
e Low-temperature switch-off: Let the charger heat up in a warm environment before using it.
e Device temperature sensor faulty: Have the charger replaced.
e Reduce the charging current in the settings on the charger.
e Acknowledge any error message that appears.