Troubleshooting Guide - PROVOX TruTone Emote Manual De Instrucciones

TTE/P:
Use only approved Li-Ion batteries. Contact distributors for more information.
• Install battery (F) as shown (Illustration 1); it only fits one way. The
battery connector (H) alignment tab points up, with the red wire to the right.
(Illustration 1)
2.4 Trouble shooting guide
2.4.1 Not satisfactory intelligibility during phone use
1. Place the phone microphone up by the nose, not below the mouth. This will
get microphone away from stoma and electrolarynx sound.
2. Reduce the volume of the electrolarynx so the volume level is as quiet as it
can be, while still generating a tone.
2.4.2 Unit "dead", "broken" or "just stopped working"
1. Make sure that the volume knob (D) is not turned all the way down which
turn the device off.
2. Turn the volume knob (D) all the way down to off.
3. Lightly press the power button (C) and increase pressure. If the device activates
and deactivates in the process the device needs to be sent in for replacement. (See
2.5.1 Service & assistance)
4. If the LED turns on every time the power button (C) is pressed, the device is
low on battery and needs to be charged. (TTE/P)
5. Plug a known-good micro USB cable, that is powered, into the device. If the
device powers on and the LED flashes then the device battery is unplugged.
Remove the battery cap and press battery cable connector (black plastic where
the black and red wires go) further into the housing.
2.4.3 Charging light (L) does not turn on while charging
1. Test power outlet with a lamp.
2. Make sure the micro USB cable is fully plugged into the power supply and the
device.
3. Try a different micro USB cable.
4. Try a different power supply (USB power outlet).
5. Test charger & cable on a cell phone or other device.
STP
6. Make sure the battery (or batteries) is rechargeable.
Device will not charge non-rechargeable batteries.
7. Make sure the batteries are inserted correctly. Check to make sure the batteries
have proper orientation with the battery + going to the device +.
TTE/P:
8. Plug a known-good micro USB cable that is powered into the device and
activate the power button (C), if the device powers on and the LED light flashes
then the device battery is unplugged. Remove the battery cap (G) and press battery
connector (H) further into the housing.
2.4.4 Unit "has too much buzzing" "sounds funny", "is
muffled" or "not clear"
1. Make sure the sound head (A) is in full contact with the skin on the neck.
2. Try a different location on the neck. (See 2.2.7 Electrolarynx neck placement)
3. Reduce the volume (D).
4. Adjust the tone (K).
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