Fixed System Alarms: Replace Sensor and Sensor Ended Alarms will be
delivered when your Sensor needs to be replaced. You will receive a visual and
audio notification regardless of your phone's sound or Do Not Disturb
settings. These alarms cannot be modified or turned o! and indicate you are
no longer receiving glucose readings or glucose alarms.
Note:
The iPhone app includes an App Stopped Alarm to indicate you have force
closed the App.
Please read all the information in this section before setting and using alarms.
CAUTION:
For you to receive alarms, your phone should be within 20 feet of you at all
times. The transmission range is 20 feet unobstructed. If you are out of range,
you may not receive alarms. If you want to receive the App's optional alarms,
make sure these are turned on.
For iPhone, do not force close the App. The App must be running in the
background to receive alarms. If you force close the App you will not receive
alarms. Re-open the App to ensure you will receive alarms.
If you restart your phone, open your App to make sure it's working properly.
Glucose alarms you receive do not include your glucose reading so you must
scan your Sensor to check your glucose.
The App will ask for phone permissions which are needed to receive alarms.
Allow these permissions when requested.
Check to make sure that you have the correct phone settings and permissions
enabled. If your phone is not configured properly, you will not be able to use
the App, so you will not receive alarms or be able to check your glucose.
iPhones are to be configured as follows:
In the phone settings, keep Bluetooth ON
In the phone settings for the App, allow the App to access Bluetooth
In the phone settings for the App under Notifications, keep Allow Critical
ART46983-001_rev-A 24-Aug-2022 2:30pm