Return Policy - Stryker 1288010000 Manual Del Usuario

The inspection, testing, acceptance, or use of the products and services furnished hereunder shall
not affect Stryker's obligation under this warranty, and such warranty shall survive inspection, test,
acceptance, and use.
Notwithstanding the above, the following products are warranted for a period of ninety (90) days
from the date of purchase: Scopes, Associated Scope Hardware, Fiber Optic Cables, Laparoscopic
Instruments, VCRs, Monitors, and Printers; replacement light bulbs are warranted for a period of
sixty (60) days from the date of purchase.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE EXPRESS WARRANTY SET FORTH
HEREIN IS THE ONLY WARRANTY APPLICABLE TO THE PRODUCTS AND IS EXPRESSLY
IN LIEU OF ANY OTHER WARRANTY BY STRYKER, EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. EXCEPT AS SPECIFICALLY PROVIDED IN THIS WARRANTY
AND TO THE EXTENT PERMITTED BY LAW, STRYKER IS NOT RESPONSIBLE FOR
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY.

Return Policy

Stryker Endoscopy values customer relationships and strives for satisfaction in purchases made by
our customers. Therefore, we offer a return policy for most products. Under this policy, customers
may return purchased products to Stryker Endoscopy, within 90 days of customer's receipt of the
product, for a credit or a refund of the purchase price paid, less shipping and handling and applicable
restocking fees. Products that fail after the first 90 days may be covered by and are subject to the
terms of applicable product warranty. Sterile products may not be returned for credit or refund unless
they are in their original, unopened packaging or unless they are in breach of the applicable warranty.
Restocking Fees: Unless the product is defective or the return is the direct result of a Stryker
Endoscopy error, a restocking fee of 10% may be charged on all returned products.
A Returned Merchandise Authorization (RMA) number must be obtained from Stryker Endoscopy
before returning product. To obtain an RMA number, please contact Stryker Endoscopy Customer
Service at 1.800.624.4422.
Please send any returned products to:
Stryker Endoscopy
Attn: Returns
5900 Optical Court
San Jose, CA 95138
46