9.2. Software updates/upgrades
Software updates/upgrades can be performed online or installed from a USB flash drive.
Before starting the update/upgrade, ensure that the battery level is more than 40 %, otherwise
connect the power supply to the displaying unit (see section 2.3.).
Install update/upgrade from USB flash drive:
• Press the Settings tab, then press About.
• Press System upgrade, then press Upgrade
through USB 2 .
• Press the USB flash drive name, then press Next.
• Follow the instruction on the screen to finish
installing the update/upgrade.
Perform online update/upgrade:
Before you perform online update/upgrade, ensure that
online updates/upgrades have been enabled (see below) and a Wi-Fi network connection has
been set up (see section 5.1.). Check that the network you connect to can reach the address:
https://api.services.ambu.com to ensure that the displaying unit can retrieve any available
update/upgrade.
• Press the Settings tab, then press About.
• Press System upgrade, then press Online upgrade 3 .
• Wait while the displaying unit is checking for available
updates/upgrades.
• If a new software version is available,
press Upgrade software 4 .
• Follow the instructions on the screen to finish
installing the update/upgrade.
Note: Software updates/upgrades cannot be carried out when an endoscope is connected to the displaying
unit or simultaneously with other functions or procedures.
9.3. Reporting a problem
If you are experiencing problems with the displaying unit, please follow the Troubleshooting
guide in chapter 14 to find a solution. If this does not solve the problem, please contact your
local Ambu representative. To solve the problem, Ambu may need a log file providing
information about the displaying unit system.
Export a log file:
• Press the Settings tab, then press About.
• Press Export log files.
• Press the USB flash drive name, then press
the Export icon 5 .
• Wait while the log files are exported,
then press Ok.
9.4. Data reset
If a displaying unit is to be handled by a third party or needs to be disposed, it is advised to
delete all sensitive data. Please follow your local guidelines for data protection. This function
can only be accessed by an Administrator user profile.
The data reset function will delete:
• All procedure folders with saved images and videos including patient information retrieved
from the Worklist.
• All created user profiles, the Administrator and Service user profiles will be reset to
default password.
• Wireless network settings and certificates.
• DICOM, PACS and Worklist server settings and certificates.
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