MN009548A01-AD
Chapter 2: Troubleshooting
Option
Connecting your de-
vice to the Mainte-
nance Mode Portal
through Wi-Fi
2. Open your preferred web browser.
3. In the address bar, enter https://192.168.100.1.
NOTE: If you are prompted to enter the required user name and password, the default
credentials are as per follows:
●
User name: vangogh_adm
●
Password: <The last eight characters of your device serial number>.
2.3
Generating Diagnostic Logs Locally
Procedure:
Perform one of the following actions according to your device model:
Model
Procedures
TLK 110
Press and hold the Volume Up button
and Volume Down button until Creat-
ing Logs displays on the screen.
TLK 25
Press and hold the Power button and
Series
Volume Down button.
1
The XXXX represents the last four digits of your radio IMEI number.
2
The XXXX represents the last four digits of your device IMEI number. Wi-Fi network.
10
Actions
a. Connect your smart devices or computer to the following Wi-Fi net-
works:
●
For TLK 110, TRS-XXXX
●
For TLK 25, TLK25-XXXX
●
For TLK 25 Wi-Fi, TLK25-WIFI-XXXX
b. For the Wi-Fi password, enter the last eight digits of your device
serial number.
NOTE: The WAVE PTX Portal administrator can change the
default password.
1
Wi-Fi network.
2
Wi-Fi network.
2
Wi-Fi network.
Results
If the logs package request is successful,
your radio shows the following indications:
●
The voice announcement sounds.
●
The display shows Logs Created.
●
The Diagnostics Log Status icon
pears in the status bar.
●
The Log Info screen shows Available.
If the logs package request is successful,
your device shows the following indications:
●
The voice announcement sounds.
●
The top crescent white LED blinks twice.
ap-