Motorola Solutions TLK 25 Serie Manual Del Usuario página 16

MN009548A01-AD
Chapter 2: Troubleshooting
Model Indications
TLK 25 The device shows the following indica-
Series tions:
● The voice announcement sounds one
of the following service codes:
○ "Service code 0620"
○ "Service code 0622"
○ "Service code 0624"
● The device vibrates.
● The top and bottom red crescent LED
blinks twice.
2.5.6
Wrong Display and Voice Announcements Language
This section is only applicable to TLK 110 model.
Indication
The radio displays text and voice announcements
in the wrong language.
16
Resolutions
On the WAVE PTX Portal, verify that the de-
vice name appears in the Users page and
STATUS column shows Active.
If the STATUS column shows Deactivated,
perform the following actions:
1. Click Activate under Activation Status.
2. Click Generate Activation Code under
Activation Status to re-initialize the
WAVE account.
Resolutions
● Verify that there is no software download in
progress or pending installation for the WAVE
PTX Portal.
If there is a pending upgrade, the radio status
bar shows either the
Upgrade Available icon. The WAVE PTX
Portal shows one of the followings:
○ Software Downloaded shows True.
○ Downloading Software Package shows
True.
If needed, restart your radio to install updates.
● Verify the selected language setting in the De-
vice Details page.
The default language is US English and the
language selected when registering the user
account is automatically downloaded and in-
stalled when connected to the Device Manage-
ment Server.
● Change the preferred language and wait for
your radio to display the new language. Then
reselect your preferred language.
Downloading icon or