Motorola Solutions TLK 25 Serie Manual Del Usuario página 20

MN009548A01-AD
Chapter 2: Troubleshooting
Model Indications
● The radio status bar shows the
Not Disturb icon.
TLK 25 If cannot receive Group or Private Calls,
Series the device shows the following indications:
● The device is able to initiate new calls
and reply to calls in progress but is
unable to receive new calls.
● The green and yellow crescent LEDs
blink alternately.
2.5.11
Downloading and Installing Software Update Problems
Device Cannot Download the Software Update
Model Indications
TLK 110 The radio display shows one of the fol-
lowing service codes:
●
Error 0720
●
Error 0721
The WAVE PTX Portal shows the following
indications:
● On the Devices and Users pages, the
LAST CONNECTED column shows
Now and the SOFTWARE DOWN-
LOADED column shows False for
more than 30 minutes.
● On the WAVE Devices Management
page, the Downloading Software
Package shows False.
TLK 25 The device shows the following indica-
Wi-Fi tions:
● The device vibrates.
● The voice announcement sounds one
of the following service codes:
○ "Service code 0720"
○ "Service code 0721"
● The red crescent LED blinks twice mo-
mentarily.
The WAVE PTX Portal shows the following
indications:
20
Resolutions
Do
Disable Do Not Disturb from the device
menu, through voice command or under SET-
TINGS in the WAVE PTX Portal.
Resolutions
● Periodically reload the Devices and
Users pages.
● Perform the Wiping Device Locally on
page 11 task.
● If your device is only connected to Wi-Fi,
configure the Wi-Fi access point through
Maintenance Mode portal. For more infor-
mation, refer to
nance Mode Portal on page
Connecting to the Mainte-
9.