Motorola Solutions TLK 25 Serie Manual Del Usuario página 21

Model Indications
● On the Devices and Users pages, the
LAST CONNECTED column shows
Now and the SOFTWARE DOWN-
LOADED column shows False for
more than 30 minutes.
● On the WAVE Devices Management
page, the Downloading Software
Package shows False.
Software Update Cannot Be Completed
This section is only applicable to TLK 110 model.
Model Indications
TLK 110 The radio shows the following indica-
tions:
● The radio status bar shows
ware Available icon.
● Restarting the radio does not initiate
the software update installation.
At the WAVE PTX Devices Summary page
of WAVE PTX Portal, the SOFTWARE
DOWNLOADED column shows Yes.
Device Cannot Install Software Update
Model Indications
TLK 110 The radio shows the following indica-
tions:
● Your radio status bar shows
ware Downloading icon.
● Rebooting the radio does not initiate
the software update installation.
At the Devices and Users pages of WAVE
PTX Portal the SOFTWARE DOWNLOA-
DED column shows True.
TLK 25 The device shows the following indica-
Wi-Fi tions:
● The device vibrates.
● The voice announcement sounds
"Service code 0724".
● The red crescent LED blinks twice mo-
mentarily.
Resolutions
Resolutions
Perform the Wiping Device Locally on page
Soft-
11 task.
NOTE: Ensure that your radio battery
capacity shows more than 20% to
complete the installation.
Resolutions
Soft-
1. Reboot or power-cycle your device.
2. If issues persist, perform the
vice Locally on page 11
MN009548A01-AD
Chapter 2: Troubleshooting
Wiping De-
task.
21