Motorola Solutions TLK 25 Serie Manual Del Usuario página 12

MN009548A01-AD
Chapter 2: Troubleshooting
Model Indications
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ted.
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● A negative tone sounds.
● The red LED blinks.
TLK 25 If there is no connection due to LTE
network issues, the device shows the
following indications:
● The voice announcement sounds, in-
dicating that your device network is
down.
● The three-bar LED illuminates and
scrolls.
● The top and bottom red crescent LED
blinks continuously.
If there is no connection to the LTE
Service Provider, the device shows the
following indications:
● The voice announcement sounds, indi-
cating there is no Internet connection
even though the LTE is turned on.
● The top and bottom red crescent LED
blinks continuously.
If you speak your command to the device
through the Voice Assistant feature ask-
ing about the LTE status, the LED bar il-
luminates and reflects the network signal
strength.
No Wi-Fi Connection
Model Indications
TLK 25 If there is no connection due to Wi-Fi
Series network issues, the device shows the
following indications:
● The voice announcement sounds, in-
dicating that your device network is
down.
12
Cellular Network Not Connec-
Cellular Network Unavailable.
Invalid SIM Card.
Missing SIM Card.
Resolutions
● On the WAVE PTX Portal, verify the CELL
PLAN column shows Activated.
NOTE: Only applies to radios with
a built-in SIM card.
● Verify that the SIM Card is inserted cor-
rectly.
● Verify that the SIM card is installed.
● Verify that the device is in the LTE cover-
age area.
On the WAVE PTX Portal, verify the CELL
PLAN column shows Activated.
Resolutions
● Verify that the Wi-Fi is enabled.
● Verify that the Configured Wi-Fi SSID and
Password are correct.
● Verify that the device is in the Wi-Fi cover-
age area.