Model
Indications
●
The three-bar LED illuminates and
scrolls.
●
The top and bottom red crescent LED
blinks continuously.
If there is no connection to the Internet
Service Provider, the device shows the
following indications:
●
The voice announcement sounds, indi-
cating there is no Internet connection.
●
The bar LED illuminates and reflects
the network signal strength.
●
The top and bottom red crescent LED
blinks continuously.
If you speak your command to the device
through the Voice Assistant feature asking
about the Wi-Fi status, the LED bar illu-
minates and reflects the network signal
strength.
2.5.2
No Connection to the Device Management Server
Model
Indications
TLK 110
The radio display shows Error 0824.
●
The radio status bar shows good Wi-Fi
and Cellular Network Strength icons:
○
○
●
On the WAVE PTX Portal, the CELL
PLAN column shows Activated and
the CONNECTED column shows No.
NOTE: Only applies to radios
with a built-in SIM card.
TLK 25
The device shows the following indica-
Wi-Fi
tions:
●
The voice announcement sounds
"Service code 0824".
●
The device vibrates.
●
The top and bottom red crescent LED
blinks twice.
Cellular Network Strength.
Wi-Fi Network Strength.
Chapter 2: Troubleshooting
Resolutions
Verify that the Wi-Fi router is operating nor-
mally.
Resolutions
●
If connecting through Wi-Fi, verify if In-
ternet connection of the Access Point is
good.
●
Verify that a firewall is not blocking Inter-
net access.
NOTE: The WiFi MAC Address
is displayed in the Device Info
page or the Info screen in Test
Mode.
●
Verify that a firewall is not blocking access
to the destination port TCP 8883.
●
If connecting through Wi-Fi, verify if In-
ternet connection of the Access Point is
good.
●
Verify that a firewall is not blocking Inter-
net access.
●
Verify that a firewall is not blocking access
to the destination port TCP 8883.
MN009548A01-AD
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