Chapter 2
Troubleshooting
2.1
Entering Maintenance Mode
Prerequisites: Turn off your device.
Procedure:
Perform one of the following actions according to your device model:
Model
Procedures
TLK 110
Press and hold the PTT button and
Talkgroup Scroll Rocker (CH-), and
turn on your radio.
TLK 25
Press and hold the following buttons si-
Series
multaneously:
●
Power button
●
Volume Down button
●
Push-to-Talk (PTT) button
2.2
Connecting to the Maintenance Mode Portal
Prerequisites: Ensure that your device is in maintenance mode.
Procedure:
1. If you need to configure the Wi-Fi network or download logs, perform one of the following actions:
Option
Connecting your de-
vice to the Mainte-
nance Mode Portal
through a USB cable
Actions
Connect a USB cable between your device and computer.
NOTE:
If you are using Windows 10, no drivers are required to connect
your device to your computer.
Once connected, the computer shows your device as Remote
NDIS Device under Network adapters.
Chapter 2: Troubleshooting
Results
●
The display shows boot animation.
●
The display shows Maintenance.
●
A positive indicator tone sounds.
●
The voice announcement sounds.
●
The white crescent LED blinks.
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