Motorola Solutions TLK 25 Serie Manual Del Usuario página 22

MN009548A01-AD
Chapter 2: Troubleshooting
Model Indications
● Rebooting the device does not initiate
the software update installation.
At the Devices and Users pages of WAVE
PTX Portal, the SOFTWARE DOWNLOA-
DED column shows True.
2.5.12
Bluetooth Connectivity Problems
Model Indications
TLK 110 The radio shows the following indica-
tions:
● Bluetooth is enabled.
● Bluetooth accessory name appears in
the Bluetooth menu.
TLK 25 The device shows the following indica-
Wi-Fi tions:
● Bluetooth is enabled.
● Bluetooth accessory cannot be con-
nected to the device.
2.5.13
Hardware Problems
Model Indications
TLK 110 The radio display shows one of the fol-
lowing service codes:
Error 1520
Wi-Fi modem hardware error.
Error 1620
Cellular modem hardware error.
Error 1820
Insufficient memory error.
TLK 25 The device shows the following indica-
Series tions:
● The voice announcement sounds one
of the following service codes:
22
Resolutions
Resolutions
1. On your radio and Bluetooth accessory,
clear the Bluetooth pairing. For more in-
formation, see MN009326A01,TLK 110
Portable Radio User Guide.
2. On your radio or the WAVE PTX Portal,
disable and enable the Bluetooth feature.
1. On your device and Bluetooth accesso-
ry, clear the Bluetooth pairing. For more
information, see MN009911A01,WAVE
PTX ™ TLK 25 Wi-Fi Device User Guide.
2. On your device or the WAVE PTX Portal,
disable and enable the Bluetooth feature.
Resolutions
Capture the logs manually and contact an au-
thorized Motorola Solutions dealer to pull the
logs remotely.