Stenner Pumps S Serie Manual De Instalación Y Mantenimiento página 87

TROUBLESHOOTING – MOTOR
PROBLEM
Display is working, pump is not
Pump does not alarm for
given condition
Operating display shows
incorrect units
Can't enter Main Menu
Leak detect not working
Excessive head movement
S50 model
S Series FW 4.01.02 US and Canada 800.683.2378, International 904.641.1666 www.stenner.com
continued
POSSIBLE CAUSE
Pump requires re-initialization
Failed motor
Pump is in alarm or STANDBY
Pump is not in the correct mode
No signal or improper signal level input
to the pump
Input signal is not wired correctly
Incorrect programming or alarm
condition not set up
Relay is incorrectly configured
Relay output wired incorrectly
Incorrect programming
Display unit has been cycled
Forgot password
Incorrect programming
Leak detect components are missing
or not making contact properly
Leak detect sensitivity was improperly
adjusted or does not match application
Thumbscrews not fully tightened
Worn or damaged cover bearing
87
SOLUTION
Cycle power to the pump
Return to factory for evaluation
Clear and correct any alarm or indicated
conditions (leak detect, standby, etc.)
Ensure that pump has been programmed
for the correct input signal and that the
operating display shows the desired mode
of operation
If in signal mode, confirm signal level
being input to the pump
is correct
Confirm that the input signal is connected
to the correct wires
Ensure that alarm is enabled for the
programmed mode
Ensure relay is properly configured for NO
or NC in the program
Output relays are dry contact and do not
provide any voltage; Confirm that wiring
is correct
Check that the value entered for UNITS in
the CONFIGURATION menu is correct
Press the BACK button to cycle through
available display options
Contact the factory for password reset
Ensure that alarm is enabled for the
programmed mode
Confirm leak detect bracket and pins or
wires are installed. Confirm pieces are
making contact between the pump head
cover & housing and motor case.
The S50 model requires ball detents in
the transition sleeve.
Adjust the leak detect sensitivity so that
the unit detects the chemical; Ensure
that the setting is such that the unit does
not activate with water if not located in a
dry location
Tighten thumbscrews to secure cover
Replace cover and ensure that pump head
support is installed.