10 Malfunctions
10.1
Status Messages
Status message Fault
OLDER?
If a USB mass storage
device with a software
update is connected:
The device detects an
obsolete update
version.
LOCKED
A software update is
to be installed on a
conformity-assessed
device.
INVALID
If a USB mass storage
device with a software
update is connected:
The device cannot
find a valid update.
10.2 Warning Messages
Warning
Fault
Message
APP.ERR.
The device has
measured an invalid
weight value.
DIS.ERR.
The value to be
output cannot be
shown in the
operating display.
HIGH
The device is
overloaded.
Cause
The software update
version is older than the
software version on the
device.
Software updates are not
permitted for conformity-
assessed devices.
No valid manufacturer
software updates exist on
the connected USB mass
storage device.
Cause
The applied weight is too
low.
The weight value is
negative.
No sample has been placed
on the balance.
The data to be displayed is
not compatible with the set
display format.
The device's maximum
weighing capacity has been
exceeded
Operating Instructions Cubis
Malfunctions
Solution
To perform the update
anyway: Confirm the display.
Contact Sartorius Service.
If the software update has
received corresponding
approval: Sartorius Service can
carry out the software update.
Re-verification may then be
necessary.
Check whether files exist on
the USB mass storage
device. If required: Contact
Sartorius Service.
Solution
Increase the applied weight
to more than the minimum
load.
Place the sample on the
balance.
Adjust the display settings
in the menu, e.g. resolution,
unit, decimal places.
Reduce the applied weight
to below the device's
maximum weighing
capacity.
| MCE Models
®
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