Malfunctions
Warning
Fault
Message
LEVEL.ERR.
The device is not
measuring a weight
value.
LOW
The modulation of
the weighing
converter inside the
weighing module is
too low.
ERR 54
The modulation of
the weighing
converter inside the
weighing module is
too low.
CHK.ERR.
The internal storage
medium is faulty.
COMM.ERR.
The device is not
receiving any weight
values.
ELISE.ERR.
No communication
with the inclination
sensor.
MOTOR.ERR.
The device cannot be
leveled.
PRT.ERR.
The [Print] key is
locked.
70
Operating Instructions Cubis
Cause
The device is not leveled.
No weighing pan has been
placed on the balance.
A previously forgotten
weight was removed after
starting the device.
An error exists in the
weighing system or in the
device electronics.
A memory error exists in the
firmware.
No communication exists
between the control unit
and the weighing module.
A memory error exists in the
firmware.
The device's incline is too
great or a motorized foot is
defective.
The data interface for
printout is set to xBPI mode.
The handshake is active and
is not operated by the
connected peripheral
equipment.
| MCE Models
®
Solution
Level the device.
Insert the weighing pan into
the device and switch the
device off and on again.
Contact Sartorius Service.
Perform a software update.
If the problem occurs again:
Contact Sartorius Service.
Wait until the control unit
restores the communication
with the weighing module.
If the problem occurs again:
Contact Sartorius Service.
Switch the device off and on
again.
If the problem occurs again:
Contact Sartorius Service.
Change the installation site.
If the problem occurs again:
Contact Sartorius Service.
Reset the menu to the factory
settings. Deactivate the
handshake.
If the problem occurs again:
Contact Sartorius Service.
Chapter,
Page
8.4, 55
9.5, 68