Warranty
Limited Warranty
Blackmagic Design warrants that this product will be free from defects in materials and workmanship
for a period of 12 months from the date of purchase. If a product proves to be defective during this
warranty period, Blackmagic Design, at its option, either will repair the defective product without
charge for parts and labor, or will provide a replacement in exchange for the defective product.
In order to obtain service under this warranty, you the Customer, must notify Blackmagic Design
of the defect before the expiration of the warranty period and make suitable arrangements for the
performance of service. The Customer shall be responsible for packaging and shipping the
defective product to a designated service center nominated by Blackmagic Design, with shipping
charges pre paid. Customer shall be responsible for paying all shipping charges, insurance, duties,
taxes, and any other charges for products returned to us for any reason.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper
or inadequate maintenance and care. Blackmagic Design shall not be obliged under this warranty:
a) to repair damage resulting from attempts by personnel other than Blackmagic Design
representatives to install, repair or service the product, b) to repair damage resulting from improper
use or connection to incompatible equipment, c) to repair any damage or malfunction caused by
the use of non Blackmagic Design parts or supplies, or d) to service a product that has been
modified or integrated with other products when the effect of such a modification or integration
increases the time or difficulty of servicing the product.
Exposing URSA Viewfinder to direct sunlight could damage the viewfinder display as the viewfinder
optics act as a magnifying glass. Image retention or burn-in could happen on OLED panels when
static or high contrast images, such as frame guides, are displayed on the panels for extended
periods. To avoid this, ensure the IR sensor for face detection is not covered deliberately and
disconnect the viewfinder when not in use for prolonged periods. Image retention is not covered
by this product warranty.
THIS WARRANTY IS GIVEN BY BLACKMAGIC DESIGN IN LIEU OF ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED. BLACKMAGIC DESIGN AND ITS VENDORS DISCLAIM ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BLACKMAGIC
DESIGN'S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS DURING THE
WARRANTY PERIOD IS THE WHOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER.
BLACKMAGIC DESIGN WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER BLACKMAGIC DESIGN OR THE
VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES. BLACKMAGIC
DESIGN IS NOT LIABLE FOR ANY ILLEGAL USE OF EQUIPMENT BY CUSTOMER. BLACKMAGIC
IS NOT LIABLE FOR ANY DAMAGES RESULTING FROM USE OF THIS PRODUCT. USER OPERATES
THIS PRODUCT AT OWN RISK.
© Copyright 2020 Blackmagic Design. All rights reserved. 'Blackmagic Design', 'URSA', 'DeckLink', 'HDLink', 'Workgroup Videohub',
'Multibridge Pro', 'Multibridge Extreme', 'Intensity' and 'Leading the creative video revolution' are registered trademarks in the
US and other countries. All other company and product names may be trademarks of the respective companies with which they
are associated.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by
Blackmagic Design is under license. Other trademarks and trade names are those of the respective owners.
Warranty
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