Help; Getting Help - Blackmagic Design BMD-TERANEXEXP12GDL Teranex Express Manual De Instalación Y Funcionamiento

Help

Getting Help

The fastest way to obtain help is to go to the Blackmagic Design online support pages and
check the latest support material available for your Teranex Processor hardware.
Blackmagic Design online support pages
The latest manual, software and support notes can be found at the Blackmagic Design support
center at www.blackmagicdesign.com/support
Blackmagic Design Forum
The Blackmagic Design forum on our website is a helpful resource you can visit for more
information and creative ideas. This can also be a faster way of getting help as there may
already be answers you can find from other experienced users and Blackmagic Design staff
which will keep you moving forward. You can visit the forum at https://forum.
blackmagicdesign.com
Contacting Blackmagic Design Support
If you can't find the help you need in our support material or on the forum, please use the
"Send us an email" button on the support page to email a support request. Alternatively, click
on the "Find your local support team" button on the support page and call your nearest
Blackmagic Design support office.
Checking the version currently installed
To check which version of Blackmagic Teranex software is installed on your computer, open
the About Teranex Setup utility window.
‚ On Mac OS X, open the Blackmagic Teranex Setup utility from the Applications folder.
Select About Blackmagic Teranex Setup from the title bar to reveal the version number.
‚ On Windows 7, open Blackmagic Teranex Setup from your Start menu. Click on the
Help menu and select About to reveal the version number.
‚ On Windows 8, open Blackmagic Teranex Setup from the Blackmagic Teranex tile on
your Start page. Click on the Help menu and select About to reveal the version number.
How to get the latest updates
After checking the version of Blackmagic Teranex software installed on your computer, please
visit the Blackmagic Design support center at www.blackmagicdesign.com/support to check
for the latest updates. While it is usually a good idea to run the latest updates, it is wise to
avoid updating any software if you are in the middle of an important project.
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